Frequently Asked Questions

Below are a list of frequently asked questions.
If you are unable to find an answer to your question, feel free to email us!

How has Tiki Taxi adapted to the COVID-19 pandemic?

• Our team is closely monitoring the COVID-19 situation. Our number one priority is the safety of both our clients and staff. As such, we have made some changes to our regular operations. A full list of our new precautions may be found here.

Where does Tiki Taxi go?

• Tiki Taxi takes passengers to and from our dock at Spadina and Queens Quay to Hanlan's Point and Centre Island. Our Destinations page has more information about all our locations, including detailed maps for each dock.

How much does Tiki Taxi cost?

• A Tiki Taxi fare is $10 per person, one-way. Children under two years old ride for free. There is a minimum of $30 (3 passengers) to go to Hanlan's Point or Centre Island. Rides may be shared with others going to the same destination. We accept cash, credit, and debit as forms of payment. Bikes, strollers, and pets are free.

Can I bring my Bike, Stroller, Dog, Cooler, etc...?

• Typically, we do not charge for any of these items, as long as it's within reason (standard size). Excessive baggage may result in an additional charge if it results in a delay to our service. As a general rule, if you can carry or push it yourself, or if it walks on it's own (excluding humans, no charge will be applied.

What are your hours?

• Our current hours are 10:00am to 9:00pm, seven days a week. We do not offer rides late at night, but may operate later to clear crowds from the Islands on busy weekends. Hours of operation are weather dependent. 

Can I reserve a spot on weekends?

• Tiki Taxi operates exclusively on a first-come, first-served basis on weekends.

Can I book a private boat?

• Tiki Taxi offers tours from our Parliament Street dock, on the East end of the Toronto Harbour. If you are interested in booking one of these private tours, visit our tours page here.

Do you offer discounts for large groups travelling to the Islands?

• Unfortunately, we do not offer group rates, unless the booking is for over 100 people and payment has been made in advance. Large group bookings should send us an email detailing the time and day you wish to travel, where you would like to go to, and how many people will be travelling.

How many people can fit on a Tiki Taxi?

• Our boats are limited to a maximum capacity of twelve (12) passengers as per Transport Canada regulations. Due to recent COVID-19 measures, passenger capacity has been reduced to maintain social distancing.

How many boats do you have?

• Our current fleet consists of eight Tiki Taxis, each custom built in-house by our team.

I missed my cruise boat, can you take me to it?

• We don't provide transfers to any boats. There are other water taxi companies who might be able to assist you with this request.